Each Carel piece is unique, crafted with care and precision by our artisans. Identifying the material is key to selecting the right care routine. Our advice will help you preserve the quality of your piece and ensure it accompanies you for years to come. From the very first use, it will adapt to you and gradually bear the marks of your shared history.
Patent leather and naplack
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- Apply a nourishing spray for patent leather or a neutral oil (e.g., coconut oil) in circular motions with a clean cloth. Leave for a few minutes.
- Polish regularly with a soft cloth to maintain the shine.
- Avoid using shoe polish and waterproofing products to prevent damaging the leather's resistance and lifespan.
- In case of rain, let your piece air dry and use absorbent paper to preserve its shape.
- Avoid direct exposure to heat or intense light, which can damage the leather.
- Store your shoes in separate bags to avoid color transfer.
Smooth and grained leather
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- Apply a colorless cleaning milk with a clean cloth, using light circular motions, to clean the leather thoroughly without damaging it.
- Regularly waterproof the entire garment to protect the leather from moisture, especially in rainy weather.
- Shoe polish, while optional, enhances the appearance of the item without extending its lifespan. After 3 to 4 applications without prior cleaning, a thorough cleaning is recommended to prevent the leather from becoming suffocated.
- Polish regularly with a soft cloth or a soft-bristled brush to maintain the shine.
- In case of rain, allow your room to dry naturally in the open air, away from any heat source. Re-waterproof once dry.
- Avoid direct exposure to heat or intense light, which can alter the color and dry out the leather.
- Line your room with tissue paper to absorb moisture and preserve its shape.
Velvet leather
- Before first use, apply a colorless spray to fix the color of your piece.
- Gently clean your piece with a cloth or a soft-bristled brush to remove impurities from the leather and preserve its color.
- Revive the color with a color-restorer spray (clear or darker shade) applied from 20 cm away to set the color. Discover our color-restorer spray for black suede leather.
- Regularly waterproof the entire garment to protect the leather from moisture, especially in rainy weather.
- Avoid direct exposure to heat or intense light, which can alter the color and dry out the leather.
- In case of rain, allow your room to dry naturally in the open air, away from any heat source. Re-waterproof once dry.
- Store your coins in separate bags to avoid color transfer.
Laminated leather
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- To revive the color and hide minor imperfections from use, a polish of the same color can be applied, but only to the damaged area.
- Avoid full polishing and waterproofing to prevent altering the strength and durability of the leather.
- Protect your rooms from moisture and rain to preserve their appearance.
- Avoid direct exposure to heat or intense light, which can damage the leather.
- Store each shoe in a separate bag to avoid any color transfer.
Glossy leather
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- Apply a colorless cleaning milk with a clean cloth, using light circular motions, to clean the leather thoroughly without damaging it.
- Use a cream specifically designed for glazed leather to nourish and revive the shine.
- Gently massage to work in, then buff with a soft cloth or a natural bristle brush.
- In case of rain, let your room air dry out away from light.
- Waterproof your room every 4-5 uses.
- Avoid direct exposure to heat or intense light, which can damage the leather.
- Store your shoes in separate bags to avoid color transfer.
Mirror effect leather
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- To revive the mirror-like appearance of your room, make circular motions with a soft cloth over the entire surface until you achieve the desired effect.
- Avoid using shoe polish and waterproofing spray to prevent compromising the strength and durability of the leather.
- Protect your rooms from moisture and rain to preserve their appearance.
- Avoid direct exposure to heat or intense light, which can damage the leather.
- Store each shoe in a separate bag to avoid any color transfer.
Fabrics
- Use a soft cloth or a soft-bristled brush to remove dust and impurities.
- Lightly dampen a cloth with soapy water to gently clean the entire surface of your item. Do not immerse your item in water. Air dry, away from direct sunlight.
- Avoid using polish and waterproofing products to prevent compromising the material's strength and durability.
- Protect your rooms from moisture and rain to preserve their appearance.
- Avoid direct exposure to heat or intense light.
- Store each shoe in a separate bag to avoid friction and any color transfer.
Alternative materials
- Gently clean your item with a cloth to remove any impurities from the leather. It is best to use a white cotton cloth to avoid color transfer.
- Dampen a cloth with water and clean the surface of your item using circular motions. Allow to air dry, away from direct sunlight.
- Avoid using polish and waterproofing products to prevent compromising the material's strength and durability.
- Avoid direct exposure to heat or intense light, as this can damage the material.
- Store each shoe in a separate bag to avoid any color transfer.
Soles and heels
Sole protection:
- Some models have smooth leather soles, protected by a transparent plastic film; this film allows you to try on the shoes on a clean surface without damaging the sole.
- Before first use outdoors, it is essential to remove the protective film.
- If it is retained, the friction can damage the sole and cause the plastic to melt.
Please note that if the film is not collected, we reserve the right to refuse any return or compensation for possible damages.
Sole care:
- Install a protective pad after 2 to 3 uses.
- This step helps the sole to soften and adapt to your gait.
- The installation must be carried out by a professional shoemaker.
Heel care:
- To prolong the life of your heels, have a heel tip fitted at the first signs of wear.
If you have any further questions or requests regarding the maintenance of your product, please feel free to email us at bonjour@carel.fr our team will be happy to assist you.
